The check-in screen is accessed from the patient banner
The columns can be changed, to view this open
Settings > Practice Settings > Diary
Select Waiting to be seen and / or left surgery to add to the check in screen.
Save the settings and this will update and add the extra columns.
Now Waiting to be seen and left practice have been added; this can be useful then the patient arrives but is completing paper work. Indicate they are ‘waiting to be seen’ once the admin has been completed, then the clinicians know the patient is ready and to call then through.