Sage Dental
Dental Group Transfer From SoE – NHS & Private
Background
The Sterling Dental Group, now rebranded as Sage Dental, is owned by Dr KG Gohil and Dr Jasmin Thoria. It consists of 5 practices.
When they first bought their practices, they had either R4 or SoE practice management software, local server-based systems. The owners were specifically looking for cloud-based practice management, so Pearl was trialled initially in two of their surgeries in Southall, west London.
The trial went very well and the teams liked Pearl PMS, so installation was rolled out across the group, to include White House Dental, a 10 surgery NHS practice in Ealing, Clock Tower Dental in Harrow and Haven in Southwest Wales.
Overview
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Client:
Sage Dental
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Practice:
NHS/Mixed
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Date:
2025
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Location:
Southall, Middlesex
Outcomes
The switch to Pearl was a combination of a “good deal” but crucially the customer service provided from the outset.
With 5 practices it was important for the owners to view what’s happening across their practices from anywhere, so it had to be a cloud-based system. The advanced package provided by Pearl meant that digital X-Rays could also be ‘in the cloud’ too.
As in all businesses, dental practice teams do include people who struggle with change, so introducing new practice management software across the group with an 80 strong team, was always going to be a challenge. Some transfers are more complex, so it was important to Pearl that every practice in the group was visited as part of the onboarding process, with training provided in face-to-face sessions.