When you call, our analyst may ask you to run our ‘Remote Support Function’. This is a piece of software that creates a secure and private link between your computer and the analyst. It allows the analyst to view your computer screen so that he/she can understand the problem exactly as you see it.
Our support desk and all our analysts are based in Leicester, and we're open throughout typical practice opening hours (08:00-17:30, Monday-Friday). All our support analysts also take part in our software development process, so they truly know Pearl Dental Software inside-out.Tel: 0116 275 9995
You can also email us via firstname.lastname@example.org, or use the contact form on our Contact Us page. We will usually respond within an hour of receiving the message, or next morning if you send it ‘out of hours’email@example.com